FAQ
Frequently asked questions.
Short answers to common questions about our work, where we operate, how support is delivered, and how to get involved.
What is EMERGE?
EMERGE is a MENA rooted humanitarian and psychosocial support organization helping people affected by crisis find practical support, safe care, child and family support, and trusted pathways toward recovery through local practitioners, responsible partners, and accountable referral systems.
Learn who we areWhere does EMERGE work?
EMERGE works across MENA through local practitioners, partners, online platforms, Arabic language media, and community pathways where responsible support is available.
See impactWho does EMERGE serve?
EMERGE serves people affected by crisis who face barriers to safe support, including refugees, displaced families, children at risk, caregivers, survivors, persons with disabilities, and communities under prolonged instability.
Who we serveIs EMERGE faith based?
EMERGE is shaped by values that include dignity, compassion, service, and long term presence in relationships and partnerships. Support is not conditioned on belief, conversion, church membership, or community affiliation. Church specific partnerships are described on the church pages.
For churchesWhat is THRC?
THRC, the Trauma Healing Resource Center, is EMERGE's specialized center for trauma healing and mental health and psychosocial support, strengthening direct services, training, supervision, group and individual support, child and adult psychosocial support, emergency response trauma support, House of Compassion & Rest child and caregiver support, referral quality, and safe practice across MENA.
Explore THRCWhy is THRC now part of EMERGE International?
In 2026, as our mission grew to include child development, humanitarian response, and community recovery alongside trauma healing, THRC's board formally placed its governance under EMERGE International. THRC continues to exist as its own 501(c)(3) organization — now serving as EMERGE's founding affiliate and the source of the trauma-informed standards behind EMERGE's programs.
Explore THRCDoes EMERGE provide therapy?
EMERGE provides or connects people to Arabic language counseling, online care, clinical care, and community based psychosocial support where qualified capacity, consent, privacy, and referral pathways are available. EMERGE does not replace emergency, medical, legal, or protection services.
Learn about MHPSSHow does EMERGE protect children and vulnerable adults?
EMERGE applies safeguarding standards, staff and partner expectations, confidential reporting pathways, ethical communications rules, and child safe practice requirements.
Safeguarding and ethicsHow can I give?
You can give once, give monthly, give through a church, explore major gifts, or speak with EMERGE about donor advised funds, stock, or planned giving.
Give nowHow can my organization partner?
Foundations, companies, churches, institutions, and community partners can contact the Partnerships team to discuss fit, due diligence, safeguarding, and project options.
Partner with usIs my donation tax-deductible?
Yes. EMERGE International is a U.S. 501(c)(3) organisation so U.S. donors receive a tax-deductible receipt for every gift. Non-U.S. donors receive a giving receipt they can use with their local tax authority where applicable.
Give with confidenceWhat percentage of my gift goes to programmes?
The large majority of every dollar reaches direct MHPSS, protection, and recovery programmes across MENA, with the remainder covering safeguarding, financial audit, and the platform costs that keep beneficiary data secure. A precise, audited programme expense ratio will be published here once EMERGE International's first independent audit is complete — in the meantime, financial documentation is available on request.
Contact us for financialsHow do I cancel or change a monthly gift?
Email info@emergeinternational.org. Changes take effect within 48 hours and cover the next scheduled billing date.
Email info@emergeinternational.orgDo you offer confidential counselling?
Yes. EMERGE runs a confidential, Arabic-language counselling service through the Counseling & Therapy Center. Availability varies by country — book a session at /get-help.
Get helpDo you accept in-kind or medical donations?
In-kind giving is accepted only through pre-approved partners with the appropriate logistics and customs licences. Please contact info@emergeinternational.org before shipping any items.
Contact partnershipsHow do you protect children in programmes?
Every EMERGE and partner staff, and volunteer member goes through training and signs the Safeguarding Code, passes background checks where legally possible, and works within a documented child-protection policy audited yearly.
Read our safeguarding policyWhere does EMERGE report its impact?
Most of EMERGE's impact is published on our website through impact updates, programme results, and stories. Additional reports and supporting documentation are available upon request. Programme data is verified through partner reporting, internal monitoring, and beneficiary verification.
View impactHow can I refer someone who needs help?
Direct them to /get-help or email info@emergeinternational.org. All referrals are handled confidentially by a trained caseworker and routed to the appropriate MHPSS service.
Refer someoneDidn't find what you were looking for?
Reach the right EMERGE team — partnerships, media, safeguarding, or general inquiries.
Contact EMERGE